LEAD GATHERING

You advertise to make sales and build brand awareness. When your advertisement works and someone calls your 800 number looking to purchase or for more information, why wouldn’t you ask for the caller’s contact information to learn more about your audience, and retrieve that lead?

Discover how LiveHelpAmerica Lead Gathering will optimize each customer interaction and turn it into a warm lead for your company:

Accurate Information Recorded

All information given to a LiveHelpAmerica agent is repeated back to the customer using the Military Spelling technique. For example, “Lead – L as in Lima, E as in Echo.” This breakdown of communication style ensures all information for your lead is accurately recorded.

Friendly, Professional Agents

All LiveHelpAmerica staff are friendly, personable and professional, making your callers feel comfortable leaving personal contact information.

Real-Time Messaging

When an agent has completed a transaction with your customer, you are sent an email with complete contact information in real-time so you stay up-to-date.

Realize the many benefits of Lead Gathering today:

• Target scripted cross-sell and up-sell opportunities based on information gathered
• Real-time messaging so information is available when you need it
• Information gathered provides market insight

Call our Shared Services Sales Team at x.xxx.xxx.xxxx to learn more about how to get started with our Lead Gathering solution today.